Terms and conditions - Tivoli Boutique Inn

By proceeding with the reservation you accept the following Terms and Conditions:

Rates

The rates quoted are based on your period of stay

Rates are subject to change as a result of demand

Rates quoted are in EUR

Rates include VAT

Rates do not include City tax

Rates include self-service breakfast

Eligible age for Check-in

You must be at least 18 years of age to check-in and register for a room

Younger than 18 years must be accompanied by parent or legal guardian which include teachers, trainers and similar

Registration od younger of 18 years can be rejected by employee in case of doubt in legal companion

Guest registration can be rejected

This rule applies to the guest who previously stayed with us and we had a bad experience with him/her:

  • the guest caused damage to the property or to the another guest
  • the guest was caught in illegal acts
  • and similar

Check-in & Check-out times

Check-in time is 14:00 – 22:00

Check-out time is 07:00 – 11:00

A valid identification document with picture is required at check-in

Early arrival and late departure

Early check in and late check out are on request

We charge early check in or late check out 50 EUR per room

Please contact front office desk for availability of early check in or late check out

Guest can leave luggage in our storage free of charge

Reservation policy

When making a reservation, the website user undertakes to submit a valid e-mail address and authorizes us to use it for notifications in relation to the booking and confirming information. If the user is not available by e-mail or phone or submits a wrong or an invalid e-mail address, we reserve the right to cancel

Cancellation policy

Individual reservations (up to 5 rooms)

  • 3 days before arrival – cancellation free of charge

Group reservations

  • Cancellations up to 60 days before arrival no charge
  • Cancellations from 59 days to 45 days before arrival 50% of total booking
  • Cancellations from 44 days to 30 days before arrival 75% of total booking
  • Cancellations from 29 days to 15 days before arrival 90% of total booking
  • Cancellations from 14 days to arrival 100% of total booking

Property Policy

To ensure your enjoyment, the Tivoli Boutique Inn has a »Commitment to Calm« in guest rooms and public areas. Complaints from other guests about excessive noise can result in the noisy party being asked to leave the property immediately with no refund

The Tivoli Boutique Inn is a non smoking. A 200 € cleaning fee will be applied to your bill for smoking of any substance

We place particular pride on offering our guests clean rooms. You agree that excessive stains or damage to our property will result in a minimum 50 € cleaning fee

Extra charges billed to guest room will be settled at time of check out

Parking is at the responsibility of the vehicle owner and the property is not liable for any damages

Pets are not allowed

Extra charges billed to guest room will be settled at

  • the guest caused damage to the property or to the another guest
  • the guest was caught in illegal acts
  • and similar

For further information and for booking a park place in front of the Tivoli Boutique Inn, please contact us via email (info@tivoliboutiqueinn.com) or contact directly our reception team who will help you to find the best possible solution

Individual reservations:

Reservations are valid if they are made by e-mail, internet reservation systems, by phone or personally in Tivoli Boutique Inn

A valid credit card is required for all reservations to secure your reservation and can be charged in case of late cancellation or damages

Check in & Check out

Check in is from 14.00 p.m. Should you need your room earlier, please check availability in advance. Additional charges may apply for early check-in and accommodation

Check out time is until 11.00 a.m. The reception team will assist you to store your luggage if you would like to spend more time in town before going to the airport. If you require a later check out or wish to extend your stay, please contact reception. Additional charges may apply for extended stay or late check out from the Tivoli Boutique Inn. In any case, our reception team will store your luggage and help you with some useful tips about Ljubljana

Group reservations

10 persons or more or 5 rooms with the same arrival and departure pattern is considered a group and must be booked via our dedicated group reservations team. If one person makes reservation for more than 10 people and is not addressed on group's mail, this reservation can be rejected

Credit card confirmation

A valid credit card is required for all reservations to secure your reservation. We accepts Credit or Debit cards: Visa, MasterCard, American Express, Diners, JCB, and Maestro

Children

Children of all ages are welcome. Children 7 and above are considered adults at this property